CRM & email
CRM & Email Marketing Consultant
I learned my marketing trade in the world of email and CRM — combining creative campaign ideas with a solid understanding of tech, and a passion for data analysis and delivering tangible commercial results. I help businesses build smarter CRM strategies, improve email marketing, automate customer journeys, and get more from their marketing technology. All in all, improving customer retention and getting more value from those who already know your brand.
How I can help
- 01
CRM strategy
A clear view of your customer data, segments and contact strategy — and a plan that ties it to revenue.
- 02
Email marketing
Campaigns, templates, testing and deliverability that get your emails seen, opened and acted on.
- 03
Lifecycle & automation
Automated journeys from welcome to win-back that grow retention and customer lifetime value.
- 04
CRM migrations & optimisation
Platform selection and migration, or getting far more out of the technology you already pay for.